Policies
This page is a clear, short version for early production use. Formal legal documents can replace it as Meetzi scales.
Meetzi is owned and operated by SYNC SPECTRUM TECHNOLOGIES. Edixity is a sub-company and product brand connected with this service. Customer support, billing, product delivery, and policy requests are handled by this business group.
Use Meetzi only for lawful business and professional workflows. You are responsible for the meetings, content, participants, permissions, and account activity connected to your workspace.
We collect account, workspace, meeting, contact, transcript, task, billing, and support information needed to run the service. We use security controls, encrypted storage patterns, access checks, and retention settings to protect customer data.
You must notify participants and obtain required consent before recording, uploading, transcribing, or asking a bot or assistant to join a meeting. Do not capture sensitive conversations unless you have the right to do so.
Meetzi uses carefully selected third-party services for AI generations, media generation, speech to text, email delivery, payments, hosting, and infrastructure. We share only the data needed to provide the requested feature and operate the product.
Keep your password, devices, license keys, and workspace access private. We may rate limit, suspend, or block activity that appears abusive, automated, fraudulent, or unsafe.
Paid plans, limits, billing period, cancellation rules, taxes, and invoices are shown during checkout or inside the product before payment. Access activates only after payment verification. Refund requests are reviewed case by case when required by law or when a duplicate payment, failed activation, or clear billing issue occurred.
Meetzi is a digital SaaS product, so there are no physical returns or shipping. You can cancel a paid subscription from your account settings or by contacting support. Cancellation stops future renewals, while access usually continues until the end of the paid billing period. Refunds are reviewed for duplicate payments, failed activation, clear billing errors, or legally required cases, and are normally returned to the original payment method after approval.
After successful signup or payment, the workspace, meeting tools, extension downloads, desktop test kits, bot controls, and AI output features are delivered digitally through the Meetzi web application. No physical product is shipped.
You can request support-assisted deletion through the contact page and can delete your own account from settings. Some records may be retained when required for security, abuse prevention, tax, audit, legal, or operational reasons.
Contact us when you need help with privacy, security, billing, account deletion, or data export requests.
Contact Meetzi